Coming soon…

PRIVACY POLICY

WEBSITE PRIVACY POLICY

The policy: This privacy policy is for this website; www.scoutandwolf.com and governs the privacy of its visitors. It explains how we comply with the EU’s GDPR (General Data Protection Regulation) legislation and the DPA (Data Protection Act).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR and DPA are adhered to. 

THE DPA & GDPR MAY 2018

This website complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation), effective from May 2018. 

CONTACTING US

This website, scoutandwolf.com, collects private user data using the following form: Contact Form – scoutandwolf.com/contact/, which generates emails sent to: info@scoutandwolf.com

The data from these forms is emailed to the address listed above and also stored on the website server, in most cases dating back to when each form was created. The website server is accessible by the website administrators for www.scoutandwolf.com  at Tsohost (https://www.tsohost.com).  Tsohost never access or share this data other than by request from Samantha Ward, owner of Scout and Wolf

By completing this contact form you agree to Samantha Ward contacting you about Scout and Wolf’s photography services. You will not be added to any mailing lists and will only be contacted by Samantha Ward personally in relation to your enquiry. Your details will not be used for any marketing purposes nor will they be passed onto any third parties. They will only be stored in the email generated by this contact form which will be filed in the email account for Scout and Wolf which is hosted by Tsohost and which can only be accessed by Samantha Ward. If you wish to request for any email(s) containing your personal information to be deleted, please email  info@scoutandwolf.com

Tsohost’s privacy policy can be found here: https://www.tsohost.com/legal/privacy-policy

STUDIO MANAGEMENT

Samantha Ward uses online studio management software, Studio Ninja (www.studioninja.co), to store and manage clients details. Studio Ninja is GDPR compliant and their privacy policy can be found here: http://www.studioninja.co/privacy-policy/ 

Only Samantha Ward will have access to your personal data stored on Studio Ninja’s system on behalf of Scout and Wolf.

EMAIL MARKETING

Samantha Ward  does not engage in email marketing specific to our services. Your personal details will not be used for any such marketing purposes nor will they be passed onto any third parties.

CLIENT GALLERIES

Scout and Wolf creates a client gallery for each client to whom photos are delivered as part of the services contracted. Scout and Wolf’s client galleries are externally hosted by Pixieset. Their privacy policy can be found here: https://pixieset.com/privacy/

To visit a Scout and Wolf client gallery you will be required to enter personal data (namely your email address) and a password. Your personal data (email address) will be stored within Pixieset’s system, on their servers and will be used to email you up to a maximum of four times and only with information relevant to the client gallery you have accessed e.g. to inform you of a discount offer on gallery purchases. Any such emails sent to you will only be during the 12 month period for which the gallery is live. After 12 months has passed since a gallery was created it is automatically deleted and your personal data (email address) is completely removed from Pixieset’s system. 

Only Samantha Ward will have access to your personal data (email address) stored on Pixieset’s system on behalf of Scout and Wolf. It will only be used as detailed above, will not be used for any other marketing purposes and will not be passed onto any third parties. Pixieset’s technical support team will have the means to access to your personal data (email address) but will never access or share this data other than by request from Samantha Ward.

By logging into a Scout and Wolf client gallery you are agreeing to opt in to receive relevant, gallery-specific emails as described above. Emails are automated so if you do not wish to receive such emails it is advised that you do not log into any Scout and Wolf client galleries.

If you wish to request for your personal data (email address) to be deleted from Pixieset’s servers, please email info@scoutandwolf.com

EXTERNAL WEBSITE LINKS & THIRD PARTIES

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

CLIENT DATA HELD ON FILE

We take care over the processes around looking after personal data stored on our physical systems. Scout and Wolf holds the following personal data of clients: 

  1. names
  2. addresses 
  3. phone numbers

within soft copy and sometimes hard copy contracts as well as soft copy wedding client ‘day plan’ documents. Soft copy contracts and day plans are safely stored within my password protected home office Computer and backed up to two encrypted external hard drives. Hard copy contracts are filed in my secure home office.

Client photos are safely stored within my password protected home office Computer and backed up to external hard drives.

Menu